Communications and PR support
Supporting you to deliver engaging, accessible, and impactful communications
Communications and PR support
Supporting you to deliver engaging, accessible, and impactful communications
Supporting you to deliver engaging, accessible, and impactful communications
Supporting you to deliver engaging, accessible, and impactful communications

I’m Rachel, a communications specialist with 18 years’ experience in the public sector. My background is in corporate communications, community engagement, and customer service. I focus on creating engaging, accessible content that works across multiple channels and delivers results.
Every communication is an opportunity to build trust with your customers and inspire action. I can develop a strong brand narrative and implement this across your website, social media, campaigns, marketing and internal communications.

I can help you set up a new website or transform your existing one, so it works harder for you and your customers. From first ideas to final content, I make sure your site is clear, easy to use, and delivering results.
That includes designing simple wireframes to improve user experience, writing persuasive website copy, and creating SEO-optimised content so the right people can find you online.

I create social media content inspired by trends, helping organisations tell their stories in fresh, creative ways while staying true to their brand. From day-to-day channel management to bespoke organic and paid campaigns, I can audit your channels, develop strategies, and create practical content plans to grow engagement and reach.
Instagram is my favourite platform - especially Reels, which offer huge, untapped potential, particularly for public sector organisations looking to connect with audiences in a more human way. I can also deliver targeted social media advertising to help you reach the right people and achieve specific goals.

My years working with patients in the NHS have given me a deep understanding of why inclusive and accessible communications matter. Clear, accessible content is essential.
I can train you and your team to create accessible content across documents and digital channels, including social media, Word files, and PDFs. I can also produce fully accessible documents for you, or fix existing documents, so they meet accessibility standards and are ready to share with confidence.